Virtual Maintenance Contract
RegalTech offers expert advice and support to its customers, as an extended arm of their IT team. This allows our customer to get expert technical advice and support without increasing their team strength or fixed costs!
RegalTech was the first company in the Middle East to offer satellite services to the local population in the 80’s. We continue to be the leading providers of Free-to-air and Pay channel content, through the latest IPTV and SMATV technologies. We deliver high resolution content, and related technologies like 4K and 8K on varied display formats, from large screen LED and Video walls, to mobile screens.
We offer a one stop solution for all the available pay channels, in over 25 languages across the world. In addition, our technical support team, and easy renewal options offer seamless service to our customers.
On Demand Service
Whatever be your technology requirement, RegalTech is just a call away. We offer clients the flexibility to request ad-hoc services, products and solutions, and our team will be available to facilitate the same with quick design, turn around and immediate delivery options.
It’s better to be safe than sorry. RegalTech specialises in preventive maintenance service for the entire range of technology solutions and products. Our experienced team is well aware of best practices and maintenance procedures set by various manufactures, and applies them to maintain the health of your equipments. We check for red alerts issues, and take appropriate measures to ensure the threat is eliminated and systems protected, serviced, and maintained.
We highly recommend regular preventive checks and maintenance by specialists for minimum downtime and control. to – We focus on ‘predict and prevent’, rather than ‘detect and repair’, and highly recommend regular preventive checks and maintenance by specialists for minimum downtime and control.
Annual Maintenance Services
RegalTech helps companies establish a safe and secure technology environment, aligned with the business infrastructure, industry standards, authority compliance, and latest updates.
Our team of trained technicians, and engineers, are available for breakdown and preventive maintenance 24×7, giving you the peace of mind to focus on your core business.
The organization has invested in relevant workflow and team collaboration systems that provide quick and accurate information flow to support our field team. A structured escalation matrix, and supervision from subject matter experts and service leaders from the industry ensures quick corrective and preventive action for minimum downtime.
Retrofit and Upgrades
Technology is constantly evolving and the key differentiation of a successful business in today’s environment is the use of latest relevant business technologies. RegalTech customers take advantage of our team of skilled professionals who are well equipped to advise, plan, and implement the customer’s technology roadmap.
RegalTech helps you manage all your technology requirements, without worrying about a large capital investment. We work as an extended arm of your organisation, understanding and managing your technology, business requirement and their interdependencies. More and more organisations are looking at managed services to reduce fixed costs, and streamline operational efficiency. Technical expertise, ease of availability, and high service levels of our support staff ensures you can focus on your core business while RegalTech takes care of all technology requirements.
Authorized Service Centers
RegalTech operates authorized service centres for a range of leading brands in ELV, AV and related fields.
Every organisation is unique and has a distinct set of needs and challenges. RegalTech offers bespoke solutions for each client. Our experienced and skilled team visits the site for a thorough understanding of the requirements. After a detailed study of the requirement and related drawings/ documents, the team designs the best possible solution, and suggests options that suit the client’s needs and budgets. Customers can choose to work with us for the entire integration as well, from system integration and testing, to regular maintenance and upgrades.
RegalTech also provides selective rental services for its key customers, for technology related products and solutions.